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Claims Service Specialist

Date Posted: Jun 25, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Stafford, Virginia, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 23, 2026
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Job Description

Overview

As a Claims Service Specialist at GEICO in Stafford, Virginia, you will play a crucial role in assisting policyholders during accidents by collecting facts and investigating claim details. This position is pivotal in providing exceptional customer service while working in a dynamic and supportive environment. GEICO is committed to fostering your career growth through comprehensive training and development opportunities.

Key responsibilities

  • Assist policyholders by collecting facts about accidents and investigating claim details
  • Communicate effectively with involved parties to gather statements
  • Provide outstanding customer service and support during the claims process
  • Work in a fast-paced, high-volume call center environment
  • Utilize computer multitasking skills to manage multiple tasks simultaneously

Required skills

  • Customer service experience
  • Strong communication skills, both verbal and written
  • Attention to detail
  • Problem-solving abilities
  • Empathy and patience in interactions with customers
  • Team collaboration skills
  • Multitasking capability
  • High school diploma or equivalent; associate's degree preferred
  • Active Adjusters insurance license preferred

What the company offers

  • Comprehensive Total Rewards program
  • Market-competitive compensation and performance-based incentives
  • 401K savings plan with a 6% match
  • Tuition assistance and financial benefits
  • Workplace flexibility and GEICO Flex program offering remote work options

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
300 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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