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Claims Service Specialist

Date Posted: Jun 25, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Fredericksburg, Virginia, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 23, 2026

Job Description

Overview

As a Claims Service Specialist at GEICO's Fredericksburg, VA office, you will play a key role in assisting policyholders during their time of need, particularly after an accident. This position involves investigating claims, collecting facts, and supporting customers through the claims process, all while working within a dynamic and fast-paced call center environment. GEICO is committed to employee growth and development, ensuring a supportive and rewarding workplace culture.

Key responsibilities

  • Collect facts about accidents and investigate claim details
  • Communicate effectively with customers and involved parties
  • Provide outstanding customer service and support
  • Work in a fast-paced, high-volume call center environment
  • Learn the ins and outs of the claims process through paid training

Required skills

  • Customer service experience
  • Communication skills, both verbal and written
  • Computer multitasking skills
  • Attention to detail
  • Problem-solving skills
  • High school diploma or equivalent required; associate's degree or higher preferred
  • Active Adjusters insurance license preferred

What the company offers

  • Competitive salary and benefits
  • 401K savings plan with 6% match vesting from day one
  • Tuition assistance and financial incentives
  • Workplace flexibility and remote work options
  • Inclusive culture focused on development and recognition

Skills Required

Company Overview

Rio Largo, Florida, United States of America

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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