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Claims Representative II

Date Posted: Jun 24, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Fond du Lac, Wisconsin, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026

Job Description

Overview

Society Insurance is seeking a Claims Representative II to handle moderate to complex bodily injury and general liability claims. This role involves investigating losses, determining liability, and negotiating settlements, focusing on Commercial General Liability and premises liability exposures.

Key responsibilities

  • Manage and settle mildly complex claims by determining liability and reaching agreements with claimants.
  • Investigate claims through examining documents, interviewing involved parties, and consulting records.
  • Handle mediations, arbitrations, and subrogation; oversee attorney involvement in litigation processes.
  • Mentor and train junior claims representatives in claims handling expertise.
  • Prepare reports by collecting and analyzing claim information.
  • Participate in catastrophe teams and provide feedback to underwriting as needed.

Required skills

  • Bachelor's degree and 3 years of claims handling experience or 5 years of relevant experience
  • Proficiency in general liability claims and knowledge of insurance policies and regulations
  • Ability to obtain necessary licensing for states requiring it
  • Professional insurance designations and litigation experience highly desirable
  • Experience using Guidewire Claims System is preferred

What the company offers

  • Comprehensive benefits package including salary with a bonus plan and health, dental, life, and vision insurance
  • Traditional or Roth 401(k) retirement plan with profit-sharing
  • Flexible scheduling, company-paid holidays, and telecommuting options
  • Career coaching, company-paid courses, and student loan reimbursement
  • Charitable match, paid volunteer time, and wellness initiatives

Skills Required

Company Overview

Fond du Lac, Wisconsin, United States of America

Society Insurance is committed to protecting the dreams, passions, and livelihoods of its policyholders. The company emphasizes integrity and excellence in its operations, striving to make a positive impact in the communities it serves. Read More

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