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Claims Representative II

Date Posted: Jun 23, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Fond du Lac, Wisconsin, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026

Job Description

Overview

Society Insurance Company is seeking a Claims Representative II focusing on managing moderate to complex bodily injury and general liability claims. This role involves investigating losses, determining liability, and negotiating settlements while providing mentorship to other claims representatives. The successful candidate will have a solid background in handling represented bodily injury claims, particularly in Commercial General Liability (CGL) and premises liability exposures.

Key responsibilities

  • Settles mildly complex claims by determining insurance carrier's liability and negotiating with claimants.
  • Handles mediations, arbitrations, subrogation, and recorded settlement agreements.
  • Determines coverage through various investigations, including interviewing claimants and consulting documents.
  • Mentors and trains claims representatives to enhance their expertise.
  • Resolves questionable claims through detailed investigation and evidence comparison.
  • Ensures proper documentation of assigned files and compliance with requirements.
  • Prepares reports by analyzing and summarizing claim information.
  • Participates in team efforts, including catastrophe teams and developing investigation guidelines.

Required skills

  • Bachelor's Degree
  • 3+ years of claims handling experience or 5+ years in related roles
  • Proficiency in general liability claims, insurance policies, and legal terminology
  • Ability to obtain necessary state licensing
  • Professional insurance designations
  • Litigation experience
  • Experience with Guidewire Claims System

What the company offers

  • Comprehensive benefits package including salary with bonus plan, health, dental, life, and vision insurance
  • 401(k) plan with profit-sharing
  • Company-paid holidays and flexible scheduling
  • PTO and telecommuting options
  • Career coaching and education reimbursement
  • Charitable match and paid volunteer time
  • Wellness initiatives and health coaching

Skills Required

Company Overview

Fond du Lac, Wisconsin, United States of America

Society Insurance is committed to protecting the dreams, passions, and livelihoods of its policyholders. The company emphasizes integrity and excellence in its operations, striving to make a positive impact in the communities it serves. Read More

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