Overview

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary.Flexible work arrangements and a hybrid work modelPossibility to purchase up to 5 extra days off per yearMultiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much moreShare plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)Salary range (but not limited to):109,900 - 134,300Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):15%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.About the roleAs a Property Claims Consultant in our Specialty Lines team, you will handle Entertainment Property Damage claims from our Entertainment Program. In addition to this, you may handle some traditional and renewable Energy Commercial Property claims and Equipment Breakdown claims, including those from our Global Network.What you'll do here:Investigate and evaluate complex Property, including Entertainment Property Damage, and Equipment Breakdown claims to determine coverage and liabilityConduct thorough and timely investigations, including gathering and analyzing relevant information and documentationCommunicate with policyholders, brokers, and other parties involved in the claims process to gather information and provide updates on the status of claimsNegotiate and settle claims in accordance with company policies and proceduresAttend mediations and trials as requiredUtilize knowledge of insurance contracts and industry standards to determine appropriate coverage and settlement amountsMaintain accurate and detailed claim files, including documentation of all activities and decisions madeLeverage your expertise in a creative, continuous improvement environment to support a model of best practice operationsCollaborate with other departments and teams within the company to ensure efficient and effective claims handlingIdentify and investigate potential fraudulent claims and take appropriate actionDeliver and exceed on all key performance indicators as it relates to loss development, claims leakage control and expense managementKeep up to date with industry trends, changes in laws and regulationsProvide excellent customer service to insureds and brokers, addressing any questions or concerns in a timely and professional mannerMentor and provide guidance to less experienced claims adjusters on complex or high-value claimsAdhere to all company policies, procedures, and ethical standardsParticipate in training and professional development opportunities to enhance job knowledge and skillsRepresent the company in a professional mann