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Chief Operating Officer

Date Posted: May 28, 2026
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Job Detail

  • location_on
    Location United States of America
  • desktop_windows
    Job Type: Remote
  • schedule
    Shift: First Shift (Day)
  • analytics
    Career Level: Department Head
  • group
    Positions: 1
  • calendar_view_day
    Experience: Fresh
  • male
    Gender: Female
  • school
    Degree: Non-Matriculation
  • calendar_month
    Apply Before: Jul 27, 2026
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Job Description

Overview

WHYTE is seeking a hands-on Chief Operating Officer to help scale their fast-growing ecommerce brand from $3M to $10M in annual revenue. This role combines both strategic leadership and direct involvement in operational tasks, making it ideal for someone who thrives in dynamic environments and can streamline chaos into efficient processes.

Key responsibilities

  • Oversee end-to-end fulfillment operations including 3PL relationships, shipping carriers, and inventory management
  • Manage day-to-day team operations across customer service and warehouse functions
  • Utilize and optimize the tech stack, including Shopify and ERP systems
  • Establish customer experience standards and manage CS policies and escalation handling
  • Track and report operational KPIs such as COGS and fulfillment costs to the CEO
  • Manage vendor and supplier relationships concerning contracts and supply chain resilience
  • Build SOPs and organizational structures for scaling the business

Required skills

  • 3-7 years of operations experience, preferably in DTC or ecommerce
  • Experience in managing small teams
  • Proficiency with ecommerce tools like Shopify and 3PL platforms
  • Strong analytical skills and comfort with data analysis
  • Experience in managing supplier and vendor relationships
  • Ability to take swift action while ensuring quality

What the company offers

  • Direct line to the CEO and involvement in major decisions
  • Opportunity for business growth and personal development
  • Flexibility and autonomy in the work environment
  • Chance to build and grow within the organization

Skills Required

Company Overview

WHYTE
United States of America
1 Current Jobs Openings

WHYTE is a fast-growing ecommerce brand focused on scaling its operations and enhancing customer experience. With a commitment to building strong operational systems, the company values hands-on leadership and innovation in a lean environment. Read More

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