Overview

Job Description: Job Description Are you interested in improving the quality of life for the people in your community? Do you have a passion for ensuring that those with mental health and substance use disorders receive the services they need? Are you looking for a place to work that is committed to the development of staff and matching people to work they love? A place that values a diverse workforce that strives for excellence while maintaining a healthy work/life balance? Then come join us! Position Description: Position Title: Chief Administrative Officer Department: Operations Reports To: Chief Executive Officer Southwest Michigan Behavioral Health (SWMBH) is a $350 million governmental entity managing behavioral health services for Medicaid beneficiaries under contract with the Michigan Department of Health and Human Services (MDHHS) in an eight-county region in Southwest Michigan. SWMBH is seeking a Chief Administrative Officer. The Chief Administrative Officer (CAO) reports to the Chief Executive Officer and serves as a key member of the senior leadership team. This role is responsible for the organization's overall infrastructure and the daily, efficient functioning of its operations. The CAO oversees the organization's Facilities, Human Resources, and Operations functions, ensuring each is run effectively and in alignment with organizational goals. Working closely with fellow senior leaders, the CAO ensures that the PIHP's business operations are well-documented, effective, and efficient. The CAO also serves as a strategic partner to the CEO, helping to develop, achieve, and sustain the highest-quality mental health programs and services throughout the region. Duties and Responsibilities:Executive Leadership and Organizational ManagementServes as a senior executive leader and strategic partner to the Chief Executive Officer, contributing to organizational strategy, priorities, and operational decision-making.Provides executive leadership, direction, coaching, and accountability for assigned administrative, human resources, facilities, and operations functions.Develops, manages, and monitors budgets within assigned functional areas, ensuring resources are aligned with organizational priorities and used effectively.Promotes a culture of collaboration, accountability, innovation, flexibility, responsiveness, quality, and continuous improvement across administrative services.Ensures compliance with statutory, regulatory, contractual, and accreditation obligations within the CAO's sphere of accountability.Participates on state-level committees and represents the organization in external forums as requested.Performs other duties as assigned by the Chief Executive Officer.Human ResourcesProvides executive oversight of the Human Resources function and serves as the senior leader responsible for human capital strategy, labor compliance, employee relations, and workforce planning.Supervises and supports the HR Generalist, ensuring timely, accurate, and compliant execution of recruitment, onboarding, benefits administration, personnel records, employee relations support, and other HR HR practices, objectives, and systems that support an employee-oriented, high-performance culture emphasizing empowerment, quality, productivity, engagement, accountability, and professional development.Provides strategic direction on recruitment, retention, performance management, succession planning, compensation practices, employee development, and organizational culture.Oversees the Employee Engagement Committee and supports initiatives that improve employee morale, internal communication, recognition, inclusion, and cross-department benefits selection and management in collaboration with benefit vendors, brokers, consultants, and other partners; evaluates benefit offerings, renewal recommendations, cost impacts, employee needs, and compliance requirements.Participates in retirement account oversight in collaboration with fiduciaries, vendors,