Overview

Job DescriptionJob DescriptionPOSITION: Case Manager - Homelessness Prevention (FT, Non-Exempt)REPORTS TO: HPS SupervisorCOMPENSATION: $25.00/hr. to $30.00/hr. depending on skills and experiences JOB SUMMARY: ICAN, located in San Jose, CA, is looking for a bilingual and bicultural English/Vietnamese Case Manager to support our HPS (Homelessness Prevention System) Program. The ideal candidate will be supporting families "at-risk" of homelessness through: financial assistance; temporary case management; and connections to resources and supports in the community. This individual must be: 1) a self-starter; 2) highly organized and detail oriented with strong communication skills; 3) experienced in case management; 4) understanding of and sensitive to the needs of low-income families; and 5) able to work flexibly, creatively, and with a growth mindset.The HPS Case Manager will be working with low-income families to prevent or end homelessness by: 1) screening, assessing, and conducting intakes from prospective participants; 2) enroll families into the HPS program with all required documentations collected and completed; 3) provide enrolled families with temporary financial assistance; 4) provide families with strength-based case management to help them gain or maintain permanent housing; 5) connecting families to other community resources. ORGANIZATIONAL BACKGROUND: ICAN was founded in 2000 by three refugees of the Vietnam War with the mission to lend a helping hand to the families, friends, neighbors and fellow countrymen whom they left behind. While still maintaining our commitment to our charitable projects in Vietnam, ICAN has evolved throughout the years into an organization that supports and strengthens the local Vietnamese community in the Bay Area. Our US-based programs include positive parenting workshops, baby care classes, and kindergarten readiness programs. We also have community support programs such as: Women' support group, Homelessness Prevention Program, Digital Literacy, Youth Financial Literacy, to name a few. Learn more about The mission of ICAN is to inform, engage, and inspire Vietnamese Americans to help raise the next generation of caring leaders through humanitarian programs, culturally responsive social programs, and community-based research. ESSENTIAL DUTIES & RESPONSIBILITIES: Outreach and Engagement: (5%)Conducts client outreach at various community eventsEstablishes and maintains relationships with other community support agencies to network client servicesAttends all required agency, staff, and community-based meetings and trainings as needed Prescreening, assessment, and Intake: (35%)Conducts prescreens and intakes to determine participant eligibility and assess appropriate level of assistance needed.Conducts HPAT interview and assessment to determine eligibility of HPS programCollects and compiles necessary documents to verify eligibility and needs of client Case Management: (50%)Manages a flexible case load of up to 30 or more households, including households receiving one-time financial assistance and households participating in case managementProvides case management to individuals and families by establishing goals and strategies to achieve client's housing stabilityProvides referrals in order to secure necessary services and support for clients: medical, Li-HEAP, job training, housing, Law Foundation, etc.Assists families with finding and securing new housing, when neededAssists families with immediate crisis prevention, advocacy, problem-solving and other appropriate interventions, as neededProvides client follow up to maintain and monitor housing stabilityStay informed of community resources available for HPS clients Data Management and Quarterly Reporting (10%)Maintains case files and progress notes, adhering to professional standards and designated time framesMaintains accurate, updated, confidential case files on ICAN's secured databaseDocuments program activity, including prescreens, int