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Case Manager - Clarendon

Date Posted: Sep 14, 2026
Yearly: USD - USD

Job Detail

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    Location Cambridge, Massachusetts, United States of America
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    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
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    Apply Before: Dec 13, 2026

Job Description

Overview

Job DescriptionJob DescriptionDescription: SCHEDULE: 40 hours per week; Sunday - Thursday, 8am - 4:30pmPAY: $23.48 - $26.30 per hour DOE - (Salary ranges provided are based on relevant experience and skill set) LOCATION: 140 Clarendon Street, Boston MASUMMARY OF POSITION:PSI's Permanent Supportive Housing Department provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston.The Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other housing staff on program-wide efforts to stabilize and promote the individual growth of all PSI supported tenants. Additional case management responsibilities include but are not limited to assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants' activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation.Requirements: EDUCATION/TRAINING:REQUIRED:High School Diploma or EquivalentStrong written communication skillsComputer Proficiency in Microsoft Office ProductsPREFERRED:Bi-lingual - Spanish/EnglishKNOWLEDGE/EXPERIENCE:REQUIRED:Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenantsKnowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situationsExperience working as part of a teamPREFERRED:Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disordersExperience working with chronically homeless individuals in Housing First programsKnowledge of local caregiving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvementKnowledge of government benefits systems, and Boston area service providersExperience with HMIS

Key responsibilities

Not specified in the original listing.

Required skills

  • Other

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Boston, Massachusetts, United States of America

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