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Call Center Sales Representative

Date Posted: Jun 30, 2026
Yearly: £ - £
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Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 29, 2026
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Job Description

Overview

As a Call Center Sales Representative at Spectrum in Charlotte, North Carolina, you will engage with customers to resolve inquiries and upsell services. This role involves enhancing customer satisfaction and driving revenue growth while leveraging your sales and customer service skills. Competitive pay starts at $18 an hour with the potential for significant incentives.

Key responsibilities

  • Engage with customers to resolve billing inquiries and service complaints
  • Leverage telephone techniques to retain customers and upsell services
  • Maintain professionalism and courtesy in every interaction
  • Achieve and exceed activity goals based on call handling metrics
  • Master order processing within the billing system for retained accounts
  • Demonstrate proficiency in explaining Spectrum's products and comparing to competitors
  • Support efforts to enhance the customer experience

Required skills

  • High school diploma or equivalent
  • Ability to read, write, and understand English
  • Knowledge of cable communications products and services
  • Ability to work variable hours including weekends and holidays
  • Effective communication skills with customers and colleagues
  • Proven ability to apply customer solutions and sales techniques
  • Effective computer skills and ability to use relevant software applications
  • 2+ years of call center experience in customer service or phone sales

What the company offers

  • Competitive pay starting at $18/hour
  • Lucrative incentives with potential earnings over $70,000 annually
  • Free and discounted Spectrum services like internet, TV, and mobile

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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