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Call Center Sales Representative

Date Posted: Jun 30, 2026
Yearly: £ - £
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Job Detail

  • location_on
    Location Arkansas, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

As a Call Center Sales Representative at Spectrum, you'll be instrumental in retaining valued customers and upselling top-tier services. This role offers competitive pay starting at $18/hour, with incentives that can lead to an annual salary of over $70,000, while providing opportunities for career growth in a supportive environment.

Key responsibilities

  • Engage with customers to resolve billing inquiries and product questions
  • Apply techniques to retain customers and upsell Spectrum's services
  • Maintain professionalism and courtesy in every customer interaction
  • Achieve and exceed activity goals based on call handling metrics
  • Master order processing within the billing system for retained accounts
  • Explain Spectrum's products and services and compare them to competitors
  • Support efforts to enhance customer experience through transactions

Required skills

  • High school diploma or equivalent
  • Ability to read, write, speak and understand English
  • Knowledge of cable communications products and services
  • Ability to work variable hours including weekends and holidays
  • Effective communication skills in person and on the phone
  • Proven customer solutions and sales techniques
  • Effective computer skills and knowledge of relevant software
  • Ability to handle difficult customer situations
  • Strong organizational and prioritization skills
  • 2+ years of call center experience in customer service or phone sales

What the company offers

  • Competitive pay starting at $18/hour
  • Incentives that can lead to annual salaries over $70,000
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package
  • Commitment to employee growth and career advancement
  • Supportive environment for all team members

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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