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Call Center Sales Representative

Date Posted: Jun 30, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Arkansas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

As a Call Center Sales Representative at Spectrum, you'll engage with customers to resolve inquiries and upsell services, playing a key role in enhancing customer satisfaction and driving revenue growth. This position offers competitive pay and incentives for high performance, allowing top earners to achieve substantial annual salaries.

Key responsibilities

  • Engage with customers to resolve billing inquiries, product questions, and service complaints
  • Apply telephone-based techniques to retain customers and upsell Spectrum's services
  • Maintain professionalism and courtesy in every customer interaction
  • Achieve and exceed activity goals by following call handling metrics
  • Master order processing within the billing system
  • Effectively explain Spectrum's products and services while comparing them to competitors
  • Support efforts to enhance customer experience through transactions

Required skills

  • High school diploma or equivalent
  • Ability to read, write, speak, and understand English
  • Knowledge of cable communications products and services
  • Effective communication with customers and coworkers
  • Customer solutions and sales techniques
  • Computer skills and knowledge of relevant software applications
  • Ability to handle complaints and resolve issues
  • Organizational and prioritization skills
  • 2+ years of call center experience in customer service or phone sales preferred

What the company offers

  • Competitive pay starting at $18/hour
  • Lucrative incentives, with top performers achieving over $70,000 annually
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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