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Call Center Sales Representative

Date Posted: Jun 29, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

As a Call Center Sales Representative at Spectrum, you will engage with customers to resolve inquiries, upsell products, and enhance overall customer satisfaction. This role plays a crucial part in retaining valued customers and driving revenue growth while enjoying competitive pay and benefits.

Key responsibilities

  • Engage with customers to resolve billing inquiries and product questions
  • Apply telephone-based techniques to retain customers and upsell services
  • Maintain professionalism and courtesy in all customer interactions
  • Achieve and exceed activity goals based on call handling metrics
  • Master order processing within the billing system
  • Demonstrate proficiency in explaining products and services
  • Support efforts to enhance customer experience

Required skills

  • High school diploma or equivalent
  • Ability to read, write, speak, and understand English
  • Knowledge of cable communications products and services
  • Ability to work variable hours, including weekends and holidays
  • Effective communication skills, both verbal and written
  • Ability to handle irate customers and resolve issues
  • Effective computer skills and experience with billing systems
  • 2+ years of call center experience in customer service or phone sales

What the company offers

  • Competitive pay starting at $18/hour
  • Potential annual salary of over $70,000 with incentives
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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