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Call Center Sales Representative

Date Posted: Jun 29, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Auburndale, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

As a Call Center Sales Representative at Spectrum, you will engage with customers to resolve billing inquiries and upsell services while enhancing overall customer satisfaction. This role offers competitive pay and incentives, providing the potential for top performers to earn over $70,000 annually.

Key responsibilities

  • Engage with customers to resolve billing inquiries and service complaints
  • Apply telephone-based techniques to retain customers and upsell services
  • Maintain professionalism in every customer interaction
  • Achieve and exceed call handling metrics and activity goals
  • Master order processing within the billing system
  • Demonstrate proficiency in explaining and comparing products
  • Support efforts to enhance customer experience in every transaction

Required skills

  • High school diploma or equivalent
  • Ability to read, write, speak and understand English
  • Working knowledge of cable communications products and services
  • 2+ years of call center experience in customer service or phone sales
  • Effective communication skills, both verbal and written
  • Proficiency in relevant software applications, including billing systems
  • Ability to handle irate customers and resolve issues
  • Strong prioritization and organization skills

What the company offers

  • Competitive pay starting at $18/hour
  • Opportunities for annual earnings over $70,000
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
233 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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