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Call Center Sales Representative

Date Posted: Jun 29, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Arkansas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

As a Call Center Sales Representative at Spectrum, you will play a crucial role in enhancing customer satisfaction and driving revenue growth. You will engage with customers to resolve billing inquiries and upsell services, contributing directly to the company's success and customer loyalty.

Key responsibilities

  • Engage with customers to resolve billing inquiries and service complaints
  • Apply techniques to retain customers and upsell products
  • Maintain professionalism and courtesy in customer interactions
  • Achieve and exceed activity goals based on call handling metrics
  • Process orders within the billing system for retained accounts and new sales
  • Explain Spectrum's products and services, comparing them to competitors
  • Support initiatives to enhance the customer experience

Required skills

  • High school diploma or equivalent
  • Demonstrated knowledge of cable communications products and services
  • Effective communication skills in English
  • Ability to work variable hours including weekends and holidays
  • Customer solutions and sales techniques
  • Computer skills including billing system usage
  • Experience handling difficult customers and resolving issues
  • 2+ years of call center experience in customer service or phone sales

What the company offers

  • Competitive pay starting at $18/hour
  • Potential annual salary of over $70,000 for top performers
  • Free and discounted Spectrum services

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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