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Call Center Sales Representative

Date Posted: Jun 26, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026
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Job Description

Overview

As a Call Center Sales Representative at Spectrum, you will play a crucial role in retaining valued customers and upselling top-tier services. This position focuses on enhancing customer satisfaction and driving revenue growth, allowing you to succeed in a dynamic office environment while leveraging your communication and sales skills.

Key responsibilities

  • Engage with customers to resolve billing inquiries, product questions, and service complaints
  • Apply telephone-based techniques to retain customers and upsell services
  • Maintain professionalism and courtesy in every customer interaction
  • Achieve and exceed activity goals by following call handling metrics
  • Master order processing within the billing system for retained accounts and new sales
  • Explain Spectrum's products and services effectively while comparing them to competitors
  • Support efforts to enhance the customer experience through transactions

Required skills

  • High school diploma or equivalent
  • Ability to read, write, speak, and understand English
  • Proven verbal and written communication skills
  • Effective computer and consumer electronics skills
  • 2+ years of call center experience in customer service or phone sales
  • Ability to prioritize and organize effectively
  • Demonstrated working knowledge of cable communications products and services

What the company offers

  • Competitive pay starting at $18/hour, with potential annual salary over $70,000
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package supporting employee well-being

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
233 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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