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Call Center Sales

Date Posted: Jul 01, 2026
Yearly: £ - £
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Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 29, 2026
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Job Description

Overview

As a Call Center Sales Representative at Spectrum in Charlotte, North Carolina, you will engage with customers to resolve inquiries and upsell services, ultimately enhancing customer satisfaction and driving revenue growth. This role offers competitive pay and incentives, with the potential for earnings exceeding $70,000 annually, along with the benefit of free and discounted services.

Key responsibilities

  • Engage with customers to resolve billing inquiries, product questions, and service complaints
  • Apply telephone-based techniques to retain customers and upsell Spectrum's services
  • Maintain professionalism and courtesy in every customer interaction
  • Achieve and exceed activity goals by following call handling metrics
  • Master order processing within the billing system for accounts
  • Explain Spectrum's products and services effectively
  • Support efforts to enhance customer experience through every transaction

Required skills

  • High school diploma or equivalent
  • Ability to read, write, speak, and understand English
  • Knowledge of cable communications products and services
  • Ability to work variable hours, including weekends and holidays
  • Effective communication skills with employees and customers
  • Customer solutions and sales techniques expertise
  • Proficient in computer and consumer electronics skills
  • Experience using relevant software applications, including billing systems
  • Proven verbal and written communication skills
  • Ability to handle irate customers

What the company offers

  • Competitive pay starting at $18/hour
  • Lucrative incentives for top performers
  • Potential annual salary exceeding $70,000
  • Free and discounted Spectrum services

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
232 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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