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Call Center Sales

Date Posted: Jun 29, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Auburndale, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

As a Call Center Sales Representative at Spectrum in Auburndale, Florida, you'll be responsible for engaging with customers to address billing inquiries and upsell services. This role emphasizes customer satisfaction and revenue growth, allowing you to make a significant impact on customer loyalty and company success.

Key responsibilities

  • Engage with customers to resolve billing inquiries and service complaints
  • Apply telephone-based techniques to retain customers and upsell services
  • Maintain professionalism and courtesy in every interaction
  • Achieve and exceed activity goals by following call handling metrics
  • Master order processing within the billing system for account management
  • Explain products and services while comparing them to competitors
  • Support efforts to enhance customer experience

Required skills

  • High school diploma or equivalent
  • Ability to read, write, and speak English
  • Knowledge of cable communications products and services
  • Ability to work variable hours including weekends and holidays
  • Effective communication skills with customers and colleagues
  • Proven problem-solving skills and ability to handle irate customers
  • 2+ years of call center experience in customer service or phone sales
  • Proficient computer skills and ability to use relevant software applications

What the company offers

  • Competitive pay starting at $18/hour
  • Incentives that can lead to an annual salary of over $70,000
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
232 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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