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Call Center Sales

Date Posted: Jun 27, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location St Faustin, Texas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 25, 2026

Job Description

Overview

As a Call Center Sales Representative at Spectrum, you will engage with customers to resolve queries and upsell services, making a significant impact on customer loyalty and revenue growth. With competitive pay starting at $18/hour and incentives, this role offers a dynamic work environment focused on customer satisfaction in the telecommunications industry.

Key responsibilities

  • Engage with customers to resolve billing inquiries and service complaints
  • Apply telephone-based techniques to retain customers and upsell services
  • Maintain professionalism and courtesy in customer interactions
  • Achieve and exceed activity goals based on call handling metrics
  • Process orders within the billing system for new sales and retained accounts
  • Explain Spectrum's products and services in comparison to competitors
  • Support efforts to enhance customer experience through every transaction

Required skills

  • High school diploma or equivalent
  • Demonstrated working knowledge of cable communications products
  • Effective verbal and written communication skills
  • Ability to apply customer solutions and sales techniques
  • Proven computer and consumer electronics skills
  • Ability to handle irate customers and resolve issues
  • 2+ years of call center experience in customer service or phone sales

What the company offers

  • Competitive pay starting at $18/hour
  • Lucrative incentives that can bring top performers to an annual salary of over $70,000
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package supporting employee well-being

Skills Required

Company Overview

Rhinelander, Wisconsin, United States of America

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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