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Call Center Sales

Date Posted: Jun 26, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026
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Job Description

Overview

Join Spectrum as a Call Center Sales Representative in Charlotte, North Carolina, where you'll play a vital role in enhancing customer satisfaction and driving revenue growth. The position requires strong communication and problem-solving skills, aiming to retain customers and upsell services while enjoying competitive pay and incentives.

Key responsibilities

  • Engage with customers to resolve billing inquiries and service complaints
  • Utilize telephone techniques to retain customers and upsell products
  • Maintain professionalism and courtesy in customer interactions
  • Achieve activity goals based on call handling metrics
  • Master order processing within the billing system
  • Explain Spectrum's products and services effectively
  • Support efforts to enhance customer experience

Required skills

  • High school diploma or equivalent
  • Ability to read, write, speak, and understand English
  • Knowledge of cable communications products and services
  • 2+ years of call center experience in customer service or phone sales
  • Effective verbal and written communication skills
  • Ability to handle irate customers
  • Strong problem-solving skills
  • Effective computer skills and familiarity with software applications

What the company offers

  • Competitive pay starting at $18/hour
  • Lucrative incentives leading to annual salaries over $70,000
  • Free and discounted Spectrum services like internet, TV, and mobile
  • A career-building environment with opportunities for advancement

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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