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Call Center Sales

Date Posted: Jun 26, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location St Faustin, Texas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026

Job Description

Overview

As a Call Center Sales Representative at Spectrum, you will play a crucial role in customer retention and satisfaction by collaborating with customers to resolve inquiries and upselling services. This position combines sales techniques with customer service skills in a dynamic office environment in Austin, Texas.

Key responsibilities

  • Engage with customers to resolve billing inquiries and service complaints
  • Apply techniques to retain customers and upsell Spectrum services
  • Maintain high professionalism in customer interactions
  • Achieve and exceed activity goals based on call handling metrics
  • Master order processing within the billing system
  • Support customer experience enhancement through every transaction

Required skills

  • High school diploma or equivalent
  • Demonstrated knowledge of cable communications products and services
  • Ability to communicate effectively in English, both verbally and in writing
  • Ability to work variable hours including weekends and holidays
  • Effective computer skills and knowledge of relevant software applications
  • Proven skills in handling irate customers and resolving issues
  • 2+ years of call center experience in customer service or phone sales preferred

What the company offers

  • Competitive pay starting at $18/hour
  • Potential annual salary of over $70,000 for top performers
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package

Skills Required

Company Overview

Rhinelander, Wisconsin, United States of America

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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