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Call Center Representative

Date Posted: May 19, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Bridgeton, Missouri, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 19, 2026

Job Description

Overview

As a Call Center Representative at Spectrum, you will be responsible for providing exceptional customer service by troubleshooting technical issues related to internet and phone services, as well as handling basic billing inquiries. This on-site role requires effective communication skills and the ability to multi-task while maintaining a positive attitude and professionalism.

Key responsibilities

  • Answer inbound calls from customers and provide support
  • Troubleshoot internet and phone technical issues
  • Handle basic billing inquiries and payments
  • Manage customer feedback and provide solutions
  • Work collaboratively in a supportive team environment

Required skills

  • High school diploma or equivalent
  • 6+ months of customer service experience
  • 6+ months of basic technical support experience
  • 6+ months of heavy volume phone experience
  • MS Office and computer proficiency
  • Strong communication and organization skills
  • Ability to multi-task and manage time effectively

What the company offers

  • Comprehensive pay and benefits package
  • Opportunities for employment and career advancement
  • Support for employee well-being at every stage of life

Skills Required

Company Overview

Rhinelander, Wisconsin, United States of America

SPECTRUM is a large organization that operates 24/7 bustling call centers and values customer connection and service. They are committed to providing a positive and supportive work environment, as well as delivering high-quality service to their cust... Read More

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