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Call Center Representative ($20 PH starting)

Date Posted: May 29, 2026
: USD 20.00 - USD 20.00
Job is expired

Job Detail

  • location_on
    Location Bradenton, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 29, 2026

Job Description

Overview

Spectrum is seeking an Offline Customer Support Specialist to join their team in Bradenton, Florida. This entry-level role is essential for supporting customer operations by completing offline tasks and ensuring that processes, people, and technology effectively meet customer needs. The ideal candidate is reliable, a team player, and capable of multi-tasking while making a positive impact on customer experiences.

Key responsibilities

  • Identify, analyze, and correct errors on customer accounts within multiple systems
  • Own special requests and research needs contributing to team success
  • Complete offline and back office support tasks, such as customer mailings
  • Interact with customers and coworkers to ensure accuracy of information
  • Contact customers to gather missing information and resolve complex requests
  • Analyze audit or error reports

Required skills

  • High school diploma or equivalent
  • 1+ years of customer service or related customer-facing experience
  • Knowledge of cable industry products and services
  • Experience with cable billing systems (CSG/ICOMS)
  • Technical skills in MS Office and data entry
  • Effective communication skills
  • Multi-tasking and time management skills
  • Problem-solving abilities
  • Organized and detail-oriented
  • Adaptable and resourceful
  • Bilingual in English and Spanish

What the company offers

  • Comprehensive pay and benefits package
  • Opportunities for employment and advancement
  • Support for employee well-being at every stage of life

Skills Required

Company Overview

Rhinelander, Wisconsin, United States of America

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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