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Call Center Operator

Date Posted: May 17, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Honolulu, Hawaii, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026
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Job Description

Overview

Securitas Technology is seeking a Call Center Operator to work in their 24/7 Alarm Monitoring Center in Honolulu, Hawaii. The role involves responding to alarm signals, managing emergency communications, and providing exceptional customer service in a high-stakes environment.

Key responsibilities

  • Respond to all incoming alarm signals according to documented procedures
  • Call premises and notify authorities when necessary
  • Log all information into the automation system accurately
  • Answer incoming calls on a multi-line telephone system
  • Ensure confidentiality of customer information

Required skills

  • High School Diploma or GED required, some college preferred
  • 1-3 years of work experience
  • Ability to type 30+ words per minute
  • Prioritization and multitasking skills in a fast-paced environment
  • Good interpersonal communication and organizational skills
  • Ability to follow written and verbal instructions

What the company offers

  • Comprehensive benefits including medical, dental, and vision insurance
  • Alarm Monitoring Operator Pay Progression Program
  • Paid company training and opportunities for annual merit pay increases
  • 401K with 60% match up to 6% of salary
  • Paid vacation, holiday, and sick time
  • Educational assistance
  • Exceptional internal career advancement opportunities
  • Employee discounts on travel, equipment, and more

Skills Required

Company Overview

Securitas Technology
Honolulu, Hawaii, United States of America
11 Current Jobs Openings

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. With over 13,000 colleagues in 40 countries, they focus on creating a safer w... Read More

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