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Business Sales Customer Solutions Representative

Date Posted: May 28, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Rock Hill, South Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026
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Job Description

Overview

As a Business Sales Customer Solutions Representative at Spectrum, you will play a vital role in enhancing customer retention and revenue growth through effective communication and relationship building. This position requires handling inbound and outbound calls, identifying customer needs, and providing tailored solutions to ensure customer satisfaction and success.

Key responsibilities

  • Strengthen customer relationships by listening and identifying service enhancement opportunities
  • Guide customers through consultative discussions to uncover needs and recommend additional services
  • Educate customers on Spectrum Business products to maximize their value
  • Address customer concerns empathetically and ensure timely resolution
  • Communicate professionally and collaborate with internal teams for effective solutions
  • Demonstrate resilience in escalated situations by reframing objections as opportunities
  • Navigate multiple computer systems while multitasking customer inquiries and order processing

Required skills

  • 1+ years of sales experience
  • High school diploma or equivalent
  • Ability to communicate clearly in English
  • Flexibility for schedule and overtime
  • Working knowledge of telecommunications services
  • Proficient in using computers and multiple software applications
  • 2+ years of B2B sales experience and call center experience preferred
  • Experience with CSG billing software is a plus

What the company offers

  • Competitive pay starting at $18/hour with incentives for top performers
  • Potential annual salary exceeding $70,000
  • Free and discounted Spectrum services such as internet, TV, and mobile
  • Comprehensive pay and benefits package

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
232 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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