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Business Sales Customer Solutions Representative

Date Posted: May 28, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Cornelius, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026
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Job Description

Overview

The Business Sales Customer Solutions Representative at Spectrum Business will focus on maximizing customer retention and revenue through effective communication with commercial customers. This role involves handling inquiries regarding service changes, offering tailored solutions to meet customer needs, and significantly impacting customer satisfaction.

Key responsibilities

  • Strengthen customer relationships by identifying opportunities to enhance or retain services
  • Guide customers through consultative discussions to uncover needs and recommend additional services
  • Educate customers on the advantages of Spectrum Business products
  • Address customer concerns with empathy and ensure timely resolution
  • Communicate professionally and collaborate with internal teams to provide effective solutions
  • Demonstrate resilience during escalated situations
  • Navigate multiple computer systems efficiently while multitasking

Required skills

  • 1+ years of sales experience
  • Ability to communicate clearly and professionally in English
  • Working knowledge of telecommunications services
  • Proficient use of computer and multiple software applications
  • Preferred: 2+ years of call center experience
  • Preferred: CSG billing software experience
  • Preferred: B2B sales experience

What the company offers

  • Competitive pay starting at $18/hour
  • Incentives that can increase annual salary to over $70,000
  • Free and discounted Spectrum services
  • Comprehensive pay and benefits package
  • Opportunities for employment and advancement

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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