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Business Sales Customer Solutions Representative

Date Posted: Jun 30, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Concordia do Para, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

As a Business Sales Customer Solutions Representative at Spectrum, you will be the first point of contact for customers, managing inbound calls, resolving issues, and identifying opportunities for upselling or cross-selling services. This role offers competitive pay, the potential for substantial earnings, and an opportunity to develop a rewarding career within the company.

Key responsibilities

  • Manage inbound calls and address customer concerns in real time
  • Investigate and resolve issues to enhance customer satisfaction
  • Identify upsell and cross-sell opportunities while retaining customers
  • Meet or exceed customer solutions activity goals
  • Master order processing within the billing system for accounts
  • Demonstrate product proficiency and knowledge of competitors

Required skills

  • 1+ years of sales experience
  • High school diploma or equivalent
  • Strong communication skills in English
  • Flexibility to work various schedules and overtime as needed
  • Knowledge of telecommunications services including Video, Internet, Voice, and Mobile products
  • Ability to use computer and multiple software applications simultaneously
  • Record of success in sales

What the company offers

  • Competitive pay starting at $18/hour
  • Potential for annual salary of over $80,000 with incentives
  • Free and discounted Spectrum services like internet, TV, and mobile

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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