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Business Sales Customer Solutions Representative

Date Posted: Jun 30, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Huntersville, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026

Job Description

Overview

As a Business Sales Customer Solutions Representative at Spectrum in Huntersville, North Carolina, you will serve as the first point of contact for customers, managing inbound calls, resolving concerns, and identifying opportunities to upsell or cross-sell products and services. This role requires a solutions-oriented mindset and offers competitive pay starting at $18 per hour, with potential for annual earnings exceeding $80,000 through incentives.

Key responsibilities

  • Manage inbound customer calls and resolve issues in real time
  • Identify opportunities for upselling and cross-selling products and services
  • Achieve customer solutions activity goals and maintain high customer satisfaction
  • Process orders and handle billing inquiries and service complaints
  • Demonstrate knowledge of company products and competitors

Required skills

  • 1+ years of sales experience
  • High school diploma or equivalent
  • Effective communication skills in English
  • Ability to work in a fast-paced call center environment
  • Knowledge of telecommunications services including Video, Internet, Voice, and Mobile products
  • Proficiency in using computers and multiple software applications

What the company offers

  • Competitive pay starting at $18/hour
  • Incentives to achieve annual earnings over $80,000
  • Free and discounted Spectrum services

Skills Required

Company Overview

Rhinelander, Wisconsin, United States of America

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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