One million success stories. Start yours today.

Business Sales Customer Solutions Representative

Date Posted: Jun 29, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Cornelius, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026

Job Description

Overview

As a Business Sales Customer Solutions Representative at Spectrum in Cornelius, North Carolina, you will serve as the first point of contact for customers, handling inbound calls, resolving issues, and identifying upselling or cross-selling opportunities. This role offers the chance to earn competitive pay and establish a long-term career within a supportive team environment.

Key responsibilities

  • Manage inbound calls and investigate customer concerns
  • Resolve issues in real time while enhancing the customer experience
  • Identify opportunities to upsell or cross-sell products and services
  • Meet or exceed customer solutions activity goals
  • Address billing inquiries, pricing, and service complaints
  • Process orders within the billing system for retained accounts and new sales

Required skills

  • High school diploma or equivalent
  • 1+ years of sales experience
  • Effective communication skills in English
  • Working knowledge of telecommunications services
  • Ability to work a flexible schedule and overtime
  • Proficiency in using computer and multiple software applications

What the company offers

  • Competitive pay starting at $18/hour with lucrative incentives
  • Potential to earn over $80,000 annually for top performers
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package supporting employee well-being

Skills Required

Company Overview

Rhinelander, Wisconsin, United States of America

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

Google Map

Related Jobs