One million success stories. Start yours today.

Business Sales Customer Solutions Representative

Date Posted: Jun 27, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 25, 2026

Job Description

Overview

As a Business Sales Customer Solutions Representative at Spectrum, you will serve as the first point of contact for customers, managing inbound calls and addressing their concerns while identifying opportunities for upselling and cross-selling. This role requires strong communication skills and a positive mindset, allowing you to enhance customer satisfaction and loyalty in a dynamic call center environment.

Key responsibilities

  • Manage inbound calls and address customer concerns in real time
  • Identify opportunities for upselling and cross-selling products and services
  • Meet or exceed customer solutions activity goals
  • Respond to billing inquiries, pricing, and service complaints
  • Master order processing within the billing system for retained accounts and new sales

Required skills

  • 1+ years of sales experience
  • Ability to communicate in a clear, professional manner
  • Working knowledge of telecommunications services including Video, Internet, Voice, and Mobile products
  • Ability to use computer and multiple software applications simultaneously
  • Proficiency in English

What the company offers

  • Competitive pay starting at $18/hour
  • Lucrative incentives leading to potential earnings over $80,000 annually
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package

Skills Required

Company Overview

Rhinelander, Wisconsin, United States of America

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

Google Map

Related Jobs