Overview

Job DescriptionJob DescriptionINTRODUCTION TO AM GENERALAM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us.We R.I.D.E. with Sgt. Smith! We are Responsive We have Integrity We are Dynamic We exhibit ExcellencePRINCPLE DUTIES AND RESPONSIBILITIESMaintain current customer relations with international customersLead the development of International Aftermarket sales strategies and execution planning for: Sustainment of the current and future Global AM General fleet (parts, training, field service)Growth Opportunities and execution plans within current product offeringsGrowth Opportunities and execution strategies for all products/servicesBusiness cases for new opportunities to include ROI and timingShape and deliver proposals and responses to customers and key accounts in partnership with the international business development teamDevelop and cultivate long-term relationships with customers and potential customersDrive obsolescence programs with customers moving them to reset or new vehicle purchases where necessaryIdentify partners or customers in support of increased distribution opportunitiesWork with International team to screen and recommend country by country strategies, partnerships, or distributorsDevelop sales channels to include direct, online, marketplace, distributor/partner or other as necessaryResponsible for aftermarket parts/programs project managementLead and develop organization in support of dynamic customer needsContinuously drive skill set improvements within organizationDevelop and maintain key process indicators and regular reporting to include corrective actions as necessaryWork and promote cross functional cooperation and alignment of process to assure seamless customer satisfactionKNOWLEDGE AND SKILLSBachelor's degree Business with emphasis in international business, Engineering or related field required or equivalent experience along with high school diploma or GED requiredPreferred Master's degree in Business or related field5 or more years of experience in aftermarket sales and support5 years or more years' experience with international business development and/or program managementUnderstanding of DCS and FMS acquisition processesDirect experience working with international defense customersKnowledge of export regulations / processes (e.g., ITAR, Department of State Licensing)Strong interpersonal skills that ensure collaborative and trusting relationships with the team, peers, customers, and leadershipStrong written and verbal communication skills and the ability to develop and deliver executive level presentationsKnowledgeable in Customer Relationships Management (CRM) tools (e.g. Salesforce)Existing relationships with key customersPHYSICAL EFFORTSight: must be able to regularly read computer screen, reports, and various documents with detail and clarity so as to accomplish work tasks in a safe and efficient manner. This includes regular use of adequate close vision, distance vision, color vision, peripheral vision, and ability to adjust focusHearing: must be able to regularly hear well enough to communicateWORKING CONDITIONSPhysical Location: This position operates between an office and customer sites, traveling internationally on a frequent basisTeamwork: This position will work with others to ensure efficiency in the workplaceListening Skills: This position will need to understand how to use machinery properly and safely to prevent accidents and ensure all tasks are completed accuratelyAbility to follow instructions: Managers assign tasks and responsibilities, which vary depending on the products being manufactured; this position s