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Branch Operations Specialist

Date Posted: May 17, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Ohio, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026
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Job Description

Overview

The Branch Operations Specialist at Civista Bank plays a crucial role in ensuring compliance with branch operations guidelines while delivering exceptional customer service. This position focuses on enhancing the customer experience through proficient knowledge of financial products and services, as well as effective communication and relationship management.

Key responsibilities

  • Ensure operational tasks are completed daily by all branch employees
  • Manage audits and retention of operational materials to ensure soundness
  • Create exceptional customer experiences through efficient transaction processing
  • Develop extensive knowledge of products and services to meet customer needs
  • Build and manage customer relationships throughout the lending process
  • Communicate effectively with internal and external parties for customer satisfaction
  • Adhere to regulations and follow policies to ensure safety of customers and the bank
  • Engage in personal growth through active learning and skill refinement
  • Encourage the use of technology in banking interactions

Required skills

  • 2-3 years of experience in a branch banking environment
  • Knowledge of operations, customer service, new accounts, and lending
  • Excellent oral and written communication skills
  • Detail-oriented with ability to handle deadlines and interruptions
  • Associate's Degree preferred; High School diploma or equivalent required
  • Proficient in technology utilization in banking

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Civista Bank
Indiana, United States of America
4 Current Jobs Openings

Civista Bank is dedicated to improving the financial lives of its employees and shareholders while making a difference in the communities it serves. The bank emphasizes exceptional customer experiences and building lasting relationships with clients. Read More

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