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Bilingual Member Service Representative

Date Posted: Jun 15, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Addison, Illinois, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 13, 2026

Job Description

Overview

The Bilingual Member Service Representative at GreenState Credit Union plays a key role in providing quality and professional service to members during their transactions and inquiries. This position requires a member-focused approach, along with teamwork and a commitment to continuous improvement, as representatives are the first point of contact and the face of the credit union.

Key responsibilities

  • Provide professional member service during all transactions.
  • Greet members and guests, ensuring a positive experience.
  • Maintain confidentiality of member information.
  • Perform member transactions, including deposits and withdrawals.
  • Educate members about Credit Union products and services.
  • Make outbound service calls to members.
  • Assist with account discrepancies and complaints.
  • Participate in community service organizations and events.

Required skills

  • Bilingual communication (Spanish preferred)
  • High school diploma or equivalent
  • Customer service experience
  • Cash handling skills
  • Interpersonal and teamwork skills
  • Attention to detail and accuracy
  • Proficiency with computer applications and databases

What the company offers

  • Bilingual Pay Program for qualifying applicants
  • Pay range of $19.47 - $22.76/hr with monthly incentives
  • Progressive benefits package
  • Engaging, diverse, and inclusive workplace culture

Skills Required

Company Overview

Papillion, Nebraska, United States of America

GreenState Credit Union is dedicated to creating lasting value for its members and communities by empowering teams to enhance financial well-being and transform lives. The organization fosters a diverse and inclusive workplace culture where each empl... Read More

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