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Bilingual French Customer Service Advisor

Date Posted: May 28, 2026
Yearly: C$ - C$
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Job Detail

  • location_on
    Location Elmira, Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026
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Job Description

Overview

As a Bilingual French Customer Service Advisor at Hinduja Global Solutions, you will work in a collaborative environment focused on delivering exceptional customer experiences. Your role will involve fielding inquiries and providing tailored product solutions while utilizing your bilingual communication skills in French and English.

Key responsibilities

  • Communicate with customers through inbound calls, chats, and emails.
  • Educate customers about products and services, optimizing their usage.
  • Identify customer needs and provide troubleshooting assistance.
  • Take a consultative approach to issue resolution.
  • Use multiple computer systems to research solutions.
  • Document customer interactions and outcomes.
  • Participate in regular coaching sessions with supervisors.

Required skills

  • Bilingual communication in French (native C1 level) and English.
  • Customer service experience (minimum 6 months).
  • Experience with email and chat support.
  • Problem-solving skills and ability to troubleshoot.
  • Excellent time management skills.
  • Proficiency in using multiple computer systems.

What the company offers

  • $24 hourly wage with overtime opportunities.
  • Best in class medical, dental, and vision benefits.
  • Refer-A-Friend program.
  • Employee assistance programs.
  • Flexible schedule options.
  • Career advancement opportunities.
  • People-focused work environment.

Skills Required

Company Overview

Hinduja Global Solutions
Vijayraghavgarh, Canada
0 Current Jobs Openings

Hinduja Global Solutions provides various customer service solutions in multiple languages, focusing on delivering high-quality support and enhancing the customer experience. Read More

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