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Bilingual Claims Specialist

Date Posted: May 20, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Arizona, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 20, 2026

Job Description

Overview

As a Bilingual Claims Specialist at GEICO in Sahuarita, Arizona, you will play a crucial role in supporting customers through their claims process, utilizing your communication skills in both English and Spanish. Your primary responsibilities will include managing customer interactions, providing solutions, and ensuring a positive experience while demonstrating empathy and problem-solving skills.

Key responsibilities

  • Manage incoming calls and collect accident facts
  • Investigate claim details and collect statements from involved parties
  • Assist customers in the claims process to help them get back on the road
  • Resolve customer concerns ensuring a positive experience
  • Drive customer satisfaction through meaningful interactions

Required skills

  • Fluency in Spanish and English
  • Customer-facing claims experience preferred
  • Active Adjusters license preferred
  • High School Diploma or GED required; College degree preferred
  • Strong customer service and interpersonal skills
  • Problem-solving and empathy skills
  • Adaptability, detail-oriented, and ability to prioritize and multitask
  • Experience in high-volume call centers with KPIs

What the company offers

  • $20.84/hour starting salary ($41,992.60 annually)
  • $1,500 sign-on bonus for licensed candidates
  • Licensing and continuing education at no cost
  • Workplace flexibility with 80% on-site and 20% off-site opportunities
  • Comprehensive Total Rewards program
  • 401K savings plan with a 6% match from day one
  • Additional benefits like mental healthcare and fertility/adoption assistance

Skills Required

Company Overview

Rio Largo, Florida, United States of America

GEICO is a leading provider of insurance services, known for its commitment to quality coverage and customer satisfaction. The company values innovation and aims to exceed customer expectations through its services. GEICO also emphasizes creating a s... Read More

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