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Bilingual Claims Specialist

Date Posted: May 28, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Vailoatai, Arizona, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026
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Job Description

Overview

As a Bilingual Claims Specialist at GEICO in Vail, Arizona, you will provide support to customers in both English and Spanish, guiding them through their claims process with empathy and care. This role emphasizes quality customer service, ensuring policyholders feel valued and reassured during their claims experience.

Key responsibilities

  • Manage incoming calls and collect accident facts
  • Investigate claim details and collect statements from involved parties
  • Assist customers in the claims process to ensure a positive experience
  • Drive customer satisfaction through meaningful interactions

Required skills

  • Fluency in Spanish and English
  • Customer service and interpersonal skills
  • Problem-solving and empathy skills
  • Attention to detail and ability to prioritize tasks
  • Experience in high-volume call centers
  • Preferred active Adjusters license
  • High School Diploma or GED required; college degree preferred

What the company offers

  • Starting salary of $20.84/hour ($41,992.60 annually)
  • Bonus of $1,500 sign-on for licensed candidates
  • Health and wellness benefits starting Day 1
  • Accrue paid time off immediately plus 13 paid holidays annually
  • 401(k) with up to 6% match, vested immediately
  • Tuition assistance program up to $5,250 annually
  • Workplace flexibility after initial training

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
0 Current Jobs Openings

GEICO is a leading provider of insurance services, known for its commitment to quality coverage and customer satisfaction. The company values innovation and aims to exceed customer expectations through its services. GEICO also emphasizes creating a s... Read More

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