We are seeking a professional and customer-focused Benefits Representative to assist individuals and families in understanding their supplemental benefit options through scheduled virtual appointments. In this role, you'll educate clients, answer questions, and guide them through the enrollment process while delivering exceptional service and building lasting relationships. Key Responsibilities Meet with clients through scheduled virtual or phone appointments Educate clients on available supplemental benefit options based on their needs Answer questions and provide clear, accurate information regarding coverage Guide clients through the application and enrollment process Maintain accurate client records while following company policies and compliance standards Deliver a positive, professional customer experience from start to finish Qualifications Excellent communication and interpersonal skills Customer service, sales, or client-facing experience is an asset Comfortable conducting virtual meetings and speaking with clients by phone Strong organizational skills with attention to detail Proficient with basic computer applications and technology Willingness to complete any required licensing with training provided What We Offer Comprehensive training and onboarding Ongoing coaching, mentorship, and professional development Clear opportunities for career growth and advancement Flexible remote work environment Supportive, team-oriented culture focused on long-term success If you enjoy helping people, building relationships, and providing meaningful solutions, we'd love to hear from you.
Not specified in the original listing.
Not specified in the original listing.
Spade Recruiting is focused on connecting individuals to remote work opportunities, particularly in customer service and support roles. The company values dependability and a customer-centered approach in its team members. Read More