Overview

Utah Transit AuthorityDescription At the Utah Transit Authority, we know that employee benefits are more than just plans-they're a critical part of how we support our people through every stage of life. From helping an employee navigate a leave of absence to guiding someone through retirement planning, this role delivers stability, clarity, and care when it matters most.The Benefits Administrator position offers the opportunity to build and apply expertise in a complex and rewarding area of Human Resources. We're looking for a compassionate problem-solver who values precision and accuracy and wants to make a meaningful impact on the lives of our employees every day.As the Benefits Administrator, you will:As directed by the Benefits Supervisor, administer benefits-related programs and processes including leaves of absence, return to work, disability and life coverages, insurance carrier payments, and retirement plans (deferred compensation, defined contribution, retiree medical accounts, and defined benefit)Provide excellent customer service support to internal and external customersEnter and authorize participant status and eligibility changes in HRIS, insurance, and other third-party systemsEnsure compliance with company policies and applicable federal and state laws and regulations such as the Family Medical Leave Act (FMLA), HIPAA, COBRA, and IRCServe as liaison between participants and third partiesEducate employees and participants on the appropriate use of benefit plans Minimum Qualifications EXPERIENCE/EDUCATION/CERTIFICATIONS2 years of direct experience administering benefit plans.Bachelor's degree in Accounting, Human Resource Management, or related field (In lieu of a degree, 4 additional years of experience will be considered)Certified Employee Benefits Certification (CEBS) or Certified Benefits Professional (CBP) preferred.HR or benefits experience specifically in Workday highly preferredKNOWLEDGE/SKILLS/ABILITIESFunctional knowledge of laws and requirements related to defined benefit and defined contribution plans, including COBRA, HIPAA, FMLA, and ERISA, with preferred knowledge of pension plans, 401(a) defined contribution plans, and/or 457(b) deferred compensation plansUnderstanding of benefit contracts and provisions preferredExcellent customer service, communication, and organizational skills, including the ability to meet tight processing deadlines and assist individuals in stressful situations such as death and disabilityDetail-oriented, with proficiency in math, research, and database management, and intermediate proficiency in Microsoft Word, Outlook, and ExcelAbility to solve complex benefits-related issues as they arise and understand and apply IRS and DOL regulationsAbility to work confidently with plan participants and third parties at all levels, including managers, executives, and retireesAbility to reconcile monthly billings and maintain accurate recordsThis job requires regular and predictable attendance.UTA CompetenciesEmbraces Outward Mindset - Exhibiting strong E.I. skills (self-awareness, self-management, social awareness, relationship management). Relating comfortably with people across levels, functions, culture, and geography. Partnering with others to get work done. Managing conflict. Seeking feedback without being defensive.Develops Self & Others - Taking action to continuously improve. Accepting assignments that broaden capabilities. Placing a high priority on developing others. Developing others through coaching, feedback, exposure, and stretch assignments.Ensures Fairness - Concerned with the welfare of others and expressing that concern on a personal level. Distributing resources fairly. Giving others a voice prior to reaching decisions that affect them. Reaching decisions through a fair process. Explaining to others why and how decisions were made that impact them.Puts Safety First - Acting as a Safety Ambassador by working safely, complying with requirements and serving as an exampl