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AVP of Credit Services (Collections & Recovery)

Date Posted: May 17, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Louisville, Kentucky, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026

Job Description

Overview

The AVP of Credit Services (Collections & Recovery) at Park Community Credit Union is responsible for overseeing the Credit Services Department, focusing on managing delinquent accounts, facilitating loan repayments, and ensuring compliance with credit union policies. This role involves team leadership, analysis of delinquency trends, and collaboration with staff to optimize resource allocation and achieve operational goals.

Key responsibilities

  • Oversee the management of delinquent accounts and loan repayments
  • Hire, train, and mentor credit services staff
  • Analyze financial situations of borrowers to determine actions
  • Ensure departmental goals for delinquencies and losses are met
  • Review and approve collection recommendations
  • Develop methods to inform management of loan performance trends
  • Ensure compliance with legal requirements and credit union policies
  • Conduct performance reviews for staff

Required skills

  • 5 to 8 years of experience in a related field
  • Bachelor's degree or equivalent certifications recognized in the industry
  • Strong leadership and people management skills
  • Good analytical and decision-making skills
  • Regulatory and compliance awareness
  • Strong communication skills
  • Ability to motivate and train staff

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Louisville, Kentucky, United States of America

Park Community Credit Union is dedicated to providing a range of financial services while ensuring compliance with applicable laws and regulations. The organization focuses on member satisfaction and aims to enhance operational resilience through eff... Read More

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