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Audiology Administrative Assistant

Date Posted: Jun 24, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Columbus, Ohio, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026
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Job Description

Overview

The Audiology Administrative Assistant plays a vital role in ensuring an excellent patient experience within Ohio ENT & Allergy Physicians' Hearing Health Solutions division. The position entails managing patient interactions, including scheduling, billing coordination, and handling a high volume of incoming calls in a medical office environment.

Key responsibilities

  • Serve as the first point of contact for patients, addressing inquiries related to appointments, medical services, and billing.
  • Register new patients and update established patient demographics.
  • Manage a high volume of incoming calls with professionalism and courtesy.
  • Assist patients with questions regarding testing, services, and retail products.
  • Efficiently manage appointment bookings, cancellations, and rescheduling.
  • Accurately input and update patient information in the EMR.
  • Handle patient concerns and complaints in a professional manner.
  • Perform general office duties such as invoicing and checking in supplies.

Required skills

  • At least 1 year experience in a medical office or healthcare setting
  • Excellent oral and written communication skills
  • Attention to detail and problem-solving skills
  • Knowledge of Microsoft Office software and electronic medical records system
  • Knowledge of medical terminology and insurance processes preferred
  • Ability to operate a multi-line telephone system
  • Strong customer service skills

What the company offers

  • Competitive salary and benefits package
  • Med/Dental/Vision
  • Paid Personal Time
  • Paid Holidays
  • 401K
  • Paid STD/LTD/Life
  • Opportunities for growth and advancement within the organization

Skills Required

Company Overview

Ohio ENT & Allergy Physicians
Westerville, Ohio, United States of America
7 Current Jobs Openings

Ohio ENT & Allergy Physicians is dedicated to providing excellent patient care in the field of ear, nose, and throat health. The organization values growth and advancement for its employees, offering competitive salaries and a comprehensive benefits... Read More

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