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Associate Vice President, Client Service Centre

Date Posted: Sep 09, 2026
Yearly: C$ - C$

Job Detail

  • location_on
    Location Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 08, 2026

Job Description

Overview

Associate Vice President, Client Service Centre About the Company Profitable insurance brokerage providing investment & wealth management solutions Industry Insurance Type Privately Held, Private Equity-backed Founded 1998 Employees 10,001+ Categories - Insurance - Finance - Consulting & Professional Services - Brokerage Specialties - insurance and risk management solutions for businesses and consumers Business Classifications - B2B About the Role The Company is seeking an Associate Vice President for its Client Service Centre. The successful candidate will be a seasoned insurance professional with a minimum Level 2 General Insurance License and at least 5 years' of experience in the industry. A strong leadership background, particularly with experience in a contact center environment, is essential. The role involves developing and executing annual business plans, focusing on new business, client retention, and exceptional client experience. The AVP will be responsible for service model strategy, industry involvement, and ensuring the effective application of corporate policies and procedures. Collaboration on forecasting, budgeting, and workforce planning is also a key aspect of the position. Applicants for the Associate Vice President role at the company should be passionate about leading a team and thrive in a fast-paced, challenging environment. The position requires the ability to mentor, train, and develop staff, as well as a proven track record in meeting and exceeding performance metrics. The AVP will be expected to develop sales strategies, including referral programs and initiatives to drive revenue growth and customer acquisition. The ideal candidate will be a self-starter with an entrepreneurial mindset, innovative, and work with a high level of integrity and accountability. The company values a team-oriented, collaborative approach, and the successful candidate will be a team player who can motivate and inspire those around them. Hiring Manager Title VP Functions - Operations - Account Management/Optimization - Sales/Revenue

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Burpengary, Indiana, United States of America

Confidential is focused on providing hands-on experience and training opportunities for individuals looking to join the event management sector. The company values teamwork and offers a dynamic work environment where employees can grow and develop th... Read More

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