Overview

Description: Position Summary:This role manages and executes successful meetings and incentive events virtually, locally, and nationally. Working with LEO's business development, event technology, production, event operations, and creative teams, this position leads small to mid-scale programs, primarily serving established accounts as the lead planner. Additionally, this position supports larger accounts in a support planner role.This is a visible role that demands extensive customer service skills, professionalism, and a willingness to handle all meeting planning and administrative details. The position works in a team environment to produce turn-key meetings and incentive events. Job Responsibilities:Manage multiple small to medium scale meetings, conferences, and events for a variety of clients simultaneouslyProject management including, timelines, agendas, progress calls, debriefs and program reconciliationFinancial oversight, including creating, managing and reconciling program budgetsSite selection, including the full RFP process of hotel and/or venue sourcing, venue comparison, contract negotiation, and contract preparation. Venue Management, including meeting specs, room diagrams and BEOsEvent registration management, including site build, module management, reporting, and on-site registrationAttendee management, including communications, travel and housing management, and general-help liaisonVendor Management, including sourcing, selection, contracting, invoicing and fulfillment. Types of vendors may include but is not limited to event venues, transportation companies, hotels, travel management and DMCs.Environmental, including creating a signage plan and collaborating with the creative department to design and print materials.Additional program support as necessary to include (but not limited to) managing special events, speaker/VIP coordination, and materials fulfillment, handling and shipping. Manage post-event evaluations and surveysAssist the Meeting Services team with various roles and responsibilities on other programsSupport additional departments with meeting and/or event management servicesDevelop and maintain relationships with venues and vendors through attendance at networking events and participation in local industry associations Requirements: Bachelor's degree from an accredited four-year college or university in hospitality or a related fieldMinimum of 4 years of industry experience, such as previous employment in corporate meetings and events, non-profit events, convention sales or services, destination management, hotel sales or servicesKnowledgeable of registration platforms, Cvent experience preferredKnowledge of market and industry trendsCompetencies:Excellent communicator with Strong writing and communications skill who can influence and persuade across all levels of the organization while exercising a high degree of tact and diplomacyCustomer-service oriented with a professional and positive approachDemonstrated creative and critical thinking skillsStrong relationship management, project management, and problem-solving skillsAbility to multitask with strong organizational skills/habitsSelf-motivated team member: willing to pitch in to help colleagues when neededThrives in a challenging and fast-paced atmosphere where prioritizing and multi-tasking are the normStrong computer skills, including work with MAC and PC, PowerPoint, Excel, Dropbox, and moreAble and willing to travel up to 15% and to work nights and/or weekends as needed Commit to becoming Cvent-certified within six months of employment Commit to obtaining CMP accreditation within three years of employmentEnvironmental Conditions and Physical Demands:Employee required to spend a portion of time in a seated position looking at a computer screen. Employee required to do some standing and walking. Employee will be in a well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation. Company SummaryLEO Events