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Assistant Manager - Hospitality -

Date Posted: Jun 15, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location New Castle, Pennsylvania, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 13, 2026

Job Description

Overview

As an Assistant Manager of Hospitality at Sheetz, you will play a key role in ensuring a best-in-class customer experience by overseeing customer-service procedures and day-to-day operations in the absence of the Store Manager. This position requires strong leadership skills and customer service focus to maintain hospitality standards and support your team.

Key responsibilities

  • Support the Store Manager with recruitment, selection, training, and performance management.
  • Handle customer questions, complaints, and concerns.
  • Ensure compliance with Sheetz policies, procedures, and programs.
  • Oversee timely customer transactions and cleanliness standards.
  • Manage inventory placement, pricing, and re-filling of merchandise.
  • Lead profit management processes such as shrink indicators and stock audits.
  • Check end-of-day tasks to ensure completion.

Required skills

  • Leadership
  • Customer Service
  • Performance Management
  • Inventory Management
  • Communication
  • Time Management
  • ServeSafe certification or other required certifications
  • High School Diploma or GED

What the company offers

  • Quarterly employee bonuses based on company performance
  • Ample PTO
  • 100% paid parental leave
  • 401k matching
  • Employee stock ownership
  • Limitless professional development and growth opportunities
  • Tuition reimbursement
  • Full medical, vision, and dental coverage
  • Snack discounts

Skills Required

Company Overview

Mansfield, Pennsylvania, United States of America

Sheetz, Inc is known for its fast-paced and fun work atmosphere, focusing on customer satisfaction and employee growth. It offers various benefits, including competitive salaries, paid leave, and tuition reimbursement. Read More

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