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Assistant Client Service Specialist

Date Posted: Jul 23, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Poughkeepsie, New York, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Oct 21, 2026

Job Description

Overview

Salary Range: $37,500.00 - $42,500.00 SalaryPosition Type: Full Time Description Why Join Marshall+Sterling? As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Our vision of creating a future that's safer and more secure drives everything we do.Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success. At Marshall+Sterling, you're not just joining a company - you're joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.We're hiring for an Assistant Client Service Specialist to provide superior service and administrative support to the department. Responsibilities include:This role will be based out of Marshall+Sterling's Glens Falls, New York OfficeSupport Client Service Specialists by assisting with customer requests and maintaining smooth operations behind the scenes.Document all client and carrier communications regarding coverages and exposures in the management system.Follow workflow procedures, adhere to agency guidelines, and promptly report any actual or potential E&O claims.Maintain required professional accreditations and participate in continuing education programs when available.Perform other duties and projects as assigned. Qualifications Proficiency with AI tools, task management systems, and Microsoft Office.High School diploma or equivalent requiredBrings a positive attitude and works well with fellow employee owners, leaders, and others inside and outside the company.Highly organized and detail-oriented.Total Rewards Package:Compensation: $37,500 - $42,500, paid on an hourly basis, based on experience, education, and work location.Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!Employee Stock Ownership ProgramAs a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable:Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success.Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success.No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.For more information on our culture and benefits, please visit us at : Careers-Marshall+Sterling Compensation details: 0PI94c6c1fe2c18-8298

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Poughkeepsie, New York, United States of America

Marshall & Sterling Inc is a provider of employee benefits and commercial insurance solutions. They are committed to building strong relationships with clients and delivering tailored insurance proposals. The company emphasizes collaboration and prof... Read More

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