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Assistant Branch Manager- Retail Banking

Date Posted: Aug 07, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Mansfield, Massachusetts, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
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    Apply Before: Nov 20, 2026

Job Description

Overview

Description: Shop Local. Bank Local. Work Local. As an Assistant Branch Manager, you'll be a trusted leader and key support to the Branch Manager, helping ensure smooth daily operations while delivering exceptional customer service. You'll combine your banking expertise, leadership skills, and customer-focused mindset to support branch performance, develop staff, and strengthen customer relationships while upholding NESB's policies, procedures, and community-driven values.This is an excellent opportunity for an experienced retail banking professional ready to take the next step in branch leadership.What You Will Do:In this role, you'll balance operational excellence with relationship building. A typical day may include:Supporting and overseeing branch operations, including assuming leadership responsibilities in the absence of the Branch Manager.Opening, closing, and settling the branch while ensuring compliance with all Bank policies and procedures.Balancing cash drawers and assisting with ATM, coin machine, and night depository settlement.Conducting monthly audits in accordance with NESB's Standard Operating Procedures.Building strong customer relationships by assisting with account openings and recommending appropriate Bank products and services.Identifying customer needs and generating appropriate internal and external referrals.Originating consumer and mortgage loan applications with accuracy and attention to detail.Assisting with employee scheduling, performance evaluations, and disciplinary reviews as needed.Reviewing and maintaining reports to support branch operations and performance.Participating in Saturday rotations.To Thrive in This Role, You Will Need:High School Diploma or equivalent required; Bachelor's degree preferred.A minimum of two (2) years of branch or banking experience interacting with customers. Prior experience as a Senior Teller or Senior Relationship Banker is ideal.Active NMLS registration, or the ability to obtain it within a designated timeframe.Current Notary Public designation, or the ability to obtain it.Strong communication, interpersonal, and relationship-building skills to effectively support customers and employees.A collaborative leadership style with a commitment to service excellence, accountability, and continuous improvement.The pay range for this position is based on the lowest to highest salary we in good faith believe to pay for this position at the time of this posting. We may ultimately pay more than the posted range and the range may be modified in the future. An individual's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay.Physical Demands: This position is an office-based position in terms of physical demand. Employees are expected to be able to operate their fingers and hands to perform functions such as typing, writing, and filing. Employees must also be able to move throughout the office with ease while also being able to sit for extended periods of time. Employees must be able to see and hear in an office setting that does include much noise going on around one's workspace. While this job is mainly clerical, there are instances in which employees must be able to transport up to 20 pounds.Note The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties (both related and unrelated to the above) may be assigned and are therefore required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal reg

Key responsibilities

Not specified in the original listing.

Required skills

  • Banking & Financial Services

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Massachusetts, United States of America

North Easton Savings Bank is committed to responsible lending and community development, offering a range of mortgage and home equity lending products. They prioritize customer service and maintain strong relationships with various stakeholders to ge... Read More

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