Billing and Collections AnalystDepartment: FinanceReports to: Director of Billing and Accounts ReceivableLocation: Remote, however candidates MUST be commutable to Orlando FloridaAbout the RoleOur client, a B2B logistics company, is seeking a detail-oriented Billing and Collections Analyst to ensure timely and accurate customer invoicing and to manage the full receivables cycle. This is a hands-on role well suited to a quick learner: the billing function relies on multiple specialized systems that do not integrate with one another, and a meaningful portion of charges must be managed and applied manually rather than through automation. Comfort ramping up on unfamiliar tools and processes is essential. (Note: this is commercial B2B billing, not medical or consumer.)Key ResponsibilitiesProduce accurate, timely weekly invoices and make necessary manual billing adjustments, including flat-fee adjustments, inventory adjustments, and late fees.Provide customers with A/R statements, research and resolve invoice disputes and A/R issues, and request payments as needed (commercial collections, reconciliations, research).Participate in customer onboarding calls with Sales and coordinate customer meetings on pricing, open receivables, and payment matters.Manage and monitor pallet balance and dwell-through KPIs (reconciliation).Review contracts and customer profiles to confirm approved pricing, terms, and contact information.Analyze large data sets and prepare spend reports, payment analyses, and other reporting as needed (Excel).Coordinate across functional teams to drive business performance.Perform other related duties as assigned.QualificationsBachelor's degree, or two years of related experience/training, or an equivalent combination.2+ years of related experience in billing, collections, and/or cash applications.Proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and analytics; reconciliation experience preferred.Strong attention to detail and a proven ability to reconcile across systems.Excellent written and verbal communication; comfortable speaking directly with customers.Strong data-entry skills and proficiency in Outlook.Ability to manage multiple tasks simultaneously and adapt quickly to new systems.Schedule NoteThis role requires occasional overtime on for weekly billing and during month end close.
Not specified in the original listing.
Not specified in the original listing.
