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Ambulatory Service Representative - Ambulatory Surgery Center

Date Posted: May 17, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location San Antonio, Texas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026

Job Description

Overview

The Ambulatory Service Representative at CHRISTUS Health provides essential administrative support for patients in an ambulatory surgery center setting. This role involves coordinating appointments, managing patient communications, and ensuring financial and medical information is accurately processed.

Key responsibilities

  • Receive and direct phone calls from patients and physician offices
  • Schedule patients for treatment by multiple providers and treatment areas
  • Prioritize appointments to optimize patient care and utilize resources efficiently
  • Handle urgent patient care calls and alert providers to emergent symptoms
  • Greet patients for scheduled and urgent care appointments
  • Confirm and verify patient demographic and insurance information
  • Collect co-payments from patients upon arrival as applicable
  • Obtain signatures for treatment authorization and insurance information
  • Collaborate with insurers for prior-authorizations for procedures and tests
  • Follow guidelines to ensure pre-authorization and physician referrals are obtained
  • Review and audit billing discrepancies and resolve errors
  • Maintain accurate records, logs, and related information

Required skills

  • Call Centre/Customer Service experience
  • Patient Scheduling proficiency
  • Administrative Support skills
  • Medical Billing knowledge
  • Financial Counseling ability
  • Strong Communication skills

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Beaumont, Texas, United States of America

CHRISTUS Health is a faith-based healthcare organization dedicated to providing quality health services. They focus on delivering compassionate care and creating healthier communities. Read More

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