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Alfa Scan Medical Office Assistant

Date Posted: Jun 23, 2026
Yearly: C$ - C$
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Job Detail

  • location_on
    Location Caledonia, Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

Pancare Inc. is looking for a friendly and organized Alfa Scan Medical Office Assistant to join their diagnostic imaging team in Caledonia, Ontario. This role involves being the first point of contact for patients, providing exceptional administrative support while ensuring compliance with privacy regulations in a fast-paced medical environment.

Key responsibilities

  • Greet patients warmly and professionally
  • Schedule, confirm, and reschedule appointments using clinic scheduling software
  • Register new patients and update existing patient information accurately
  • Answer phone calls and respond to patient inquiries
  • Verify health card or insurance information and ensure pre-authorization
  • Prepare and maintain accurate patient records in the electronic medical system
  • Coordinate with sonographers, radiologists, and referring physicians
  • Process uninsured billing payments
  • Maintain cleanliness and organization of the reception and waiting areas
  • Uphold strict confidentiality in accordance with privacy laws
  • Assist with administrative tasks such as filing, faxing, and scanning
  • Share important updates with staff and doctors
  • Provide support to physicians to enhance workflow
  • Follow clinic procedures and standards

Required skills

  • Diploma or certificate in Medical Office Administration or equivalent experience
  • Minimum three years of experience in an administrative role
  • Experience in a medical office, preferably in diagnostic imaging
  • Proficient in medical terminology, especially radiology/imaging terms
  • Strong computer and data entry skills; experience with Velox EMR preferred
  • Exceptional interpersonal, verbal, and written communication skills
  • Excellent attention to detail and time management skills
  • Ability to multitask and prioritize in a busy environment
  • Professional appearance and demeanor
  • Ability to work independently and as part of a team
  • Willingness to work from other clinic locations occasionally

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Pancare Inc.
Caledonia, Canada
2 Current Jobs Openings

Pancare Inc. is a growing healthcare provider focused on compassionate and inclusive patient care. They emphasize a supportive workplace culture that promotes professional growth. Read More

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