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Agent de service à la clientèle

Date Posted: Jun 30, 2026
Yearly: C$ - C$
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Job Detail

  • location_on
    Location Trois-Rivieres, Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

Progi is a dynamic, respectful, and stimulating work environment located in Trois-Rivières, Quebec. The company develops software for the automotive and insurance sectors and is looking for a customer service agent dedicated to ensuring excellent client satisfaction while representing the company's brand.

Key responsibilities

  • Master the tools necessary to reduce cycle times and meet team needs
  • Respond to customer calls and provide quality service
  • Follow up on files and provide necessary support
  • Perform various administrative tasks within the department
  • Take on additional related tasks and responsibilities

Required skills

  • 2+ years of relevant customer service experience
  • Strong communication skills in both French and English
  • Sociable, positive, and proactive interpersonal skills
  • Ability to manage time effectively while collaborating with other departments
  • Customer service experience
  • Bilingual communication skills

What the company offers

  • Group RRSP with employer contribution
  • Comprehensive insurance (including 100% employer paid dental insurance)
  • Modern offices in downtown with a rooftop terrace equipped with BBQ
  • Fully equipped gym for employees
  • Free downtown parking all year round, including weekends
  • Referral program
  • Team lunches
  • Summer hours and other activities

Skills Required

Company Overview

Progi
Trois-Rivieres, Canada
1 Current Jobs Openings

Progi is more than just a job: it's a dynamic, respectful, and stimulating workplace. We share a common code based on teamwork, passion for our work, and excellence. Progi develops software for the automotive and insurance sectors and is proud to ser... Read More

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