One million success stories. Start yours today.

Advanced Patient Services Representative PRN

Date Posted: Jun 30, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Fort Smith, Arkansas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026

Job Description

Overview

The Advanced Patient Services Representative at Mercy plays a critical role in managing patient interactions and administrative tasks within the clinic. This position requires professionalism, strong communication skills, and the ability to efficiently handle various responsibilities in a healthcare setting.

Key responsibilities

  • Manage patient interactions and administrative tasks efficiently
  • Provide exceptional customer service to patients and visitors
  • Communicate effectively with patients, healthcare professionals, and staff
  • Enter patient information accurately and process documentation
  • Schedule appointments and maintain patient confidentiality
  • Address patient concerns and resolve issues professionally
  • Adapt to unexpected situations with professionalism

Required skills

  • Knowledge of medical terminology, insurance practices, and billing procedures
  • Strong verbal and written communication skills
  • Proficiency in basic computer skills, including data entry
  • Excellent customer service skills
  • Attention to detail and accuracy
  • Problem resolution skills
  • Ability to maintain confidentiality

What the company offers

  • Medical, dental, and vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for team members working 32+ hours per pay period
  • Opportunity to work in a caring and collaborative team

Skills Required

Company Overview

Joplin, Missouri, United States of America

Mercy is dedicated to providing high-quality healthcare services. The organization values collaboration, innovation, and compassion in its approach to patient care, striving to enhance the future of healthcare. Mercy provides various benefits to supp... Read More

Google Map

Related Jobs